"HCL" Off Cmpus Drive: Trainee On 10th Oct 2013 @ Bangalore

About Company: 

HCL is a $5.3 billion leading global technology and IT enterprise comprising two companies listed in India. HCL Technologies and HCL Infosystems  founded in 1976, HCL is one of India's Original IT garage start -ups.The HCL team consists of over 71,000 professional of diverse nationalities,who operate from 29 countries including over 500 points of presence of India.

Eligibility: B.Tech(CS/IT/EEE/ECE/E&I), BCA,B.Sc(CS/IT/Mathematics/Statistics)(60 % throughout in academics,no current backlogs)
Experience: 0 years
Location: Bangalore
Role: Trainee
Responsibilities in Job: 

• Provide hardware /software/network problem diagnosis resolution via email/chat/telephone/web, monitoring and management of various IT infrastructure components for customers end users. 
• Identify ,evaluate and prioritize customer problems and escalations
• Respond to diagnose problem through discussion with end users,including problem recognition ,logs, research,isolation,and follow up steps
• Responsible for activities relating to the evaluation ,analysis,setup of PC- based software products.

Soft Skills: 

• Excellent communication and conversation Skills
• Good Documentation Skills
• Good Knowledge in MS OFFICE
• Good customer handling skills
• Able to highlevel unforeseen situations
• High level of Acceptance
• Can drive  HCL value and its methodology

Technical Skills: 

• Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone.
• Providing high quality,superior service at all times.Ability to finish what is started is a must
• Ability to integrate as a cross functional,team player in a fast paced environment where all information is shared
• Ability to learn new information quickly and the willingness to do so at all times
• Ability to work flexible hours from time to time to cover for other staff
• Customer focus
• Team work
• Technical Expertise

Interview Process: 

1. Grammar Test
2. GD
3. Technical Round
4. HR Round

Terms And Conditions:

• Willing to sign service agreement of 1 years
• Willing to relocate ,if required
• Willing to work in 24*7 environment
• CTC of 1.80 L/Per annum

Date: 10th Oct 2013

Time: 9AM-12 Noon Registration(after 12 noon no registration will be entertained)

Walk-in Venue:

CMR Institute of Technology(CMRIT),

No.132,AECS LAYOUT,

ITPL Main Road,

BLR-370,

Bangalore,

Karnataka.

Contact Number: -080-28524466

Click Here to Apply and More Details

website: www.hcltech.com